SHIPPING + RETURNS

Shipping Policy

At this time we only do business in the United States + Canada. We do not ship internationally. Domestic orders placed within the US are shipped via USPS First Class or Priority Mail. On special occasions or per customer request, we may ship via UPS.

Orders typically ship within 3-5 business days once the order is placed + paid. Once your order has shipped, you will receive an e-mail notification with all tracking information. Please be aware that Love Deelour Boutique is not responsible for delayed transit times once your order leaves the studio. We have no control over transit times once packages are given to the mail carrier. Should your package become delayed or lost, a claim will need to be filed with the shipping carrier.


Return + Exchange Policy

We are not offering returns at this time, but I do want you to love your purchase! The majority of our products are handcrafted for wellness purposes so they are final sale due to sanitary + hygienic safety reasons. Should you feel strongly about discussing a potential store credit or exchange please contact me at lovedeelour@gmail.com within 72 hours of receiving your order and I am happy to work with you to reach a solution that works for both of us.

All shipping and handling charges are the responsibility of the customer. Please keep the tracking information until your return has been processed. Any packages sent back to Love Deelour Boutique (without direct instructions specifically stating to return the item(s) will not be accepted and the package will be returned to sender.

We do not assume responsibility for packages containing returns that are lost in transit or packaged poorly. We do not reimburse return shipping costs. We do not replace orders that are shipped with no tracking information. If your return is received in a condition that is unable to be resold, you will not be refunded or will be charged a restocking fee.

We respect your privacy and ensure your information is confidential.

© All Rights Reserved by Love Deelour Boutique  2020

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